How to place an order with YukonGrow
How do I place an order to purchase a product or service with YukonGrow?
Step 1. Choose your items
Browse our offer, click on the product or service you're interested in to learn more about them, adjust size of product or option of service, and press the 'Add to Cart' button to choose your purchases. A link to your cart is at the top of the page. Once you have finished browsing, click the 'Cart' button. In the 'Shopping Cart' window, you can review your order, adjust quantities, and then press the 'Checkout' button.
- Enter your contact info and address
At checkout, enter an email or mobile phone number which we will use to keep you posted with email/SMS notifications until completion of trade. Also enter a physical address to generate tailor-made options for taking reception of your order (hint: no need to enter your real adress if you will choose a pick-up option ‒just use a generic one in Whitehorse).
- Select how you want to take receipt of your order
Next, select the option you want for taking receipt of your order; options and costs are generated automatically considering cart and distance of physical address from our downtown location in Whitehorse.
Market Pick-up is free. Available May-June in Whitehorse (Fireweed market on Thursdays) and Mount Lorne (LMCC, sporadic events). Click here for calendar. Hopefully soon in other Yukon and neighbouring communities as well! Order must be in no less than the night before the market. Take receipt on your time during market hours ‒just meet us at YukonGrow booth and we will hand it out to you in the parking lot. If you can, please bring your confirmation email/SMS when you come to collect your order. Superbags and whole pallets not available on market pick-up due to weight and dimensions.
Curbside Pick-Up is $15 per order. Available any time between 9:00am-5:00pm Mon-Fri except statutory holidays. Order can typically be made available for curbside pick-up within 1-2 days of placing the order ‒we will keep you posted with an email/SMS notification when your order is ready for pick-up. Reply to the email notification or give us a call or send an SMS at 867-689-8490 to set a meeting time for pick-up. Take receipt outside the building at our downtown location in Whitehorse at Northlight Innovation (2180 2nd Avenue, same parking lot as the Liquor Store). Please do not come inside the building; we will bring the order to you in the parking lot. If you can, please bring your confirmation email/SMS when you come to collect your order. Superbags and whole pallets are not available on curbside pick-up due to weight and dimensions.
Step 3. PaymentFollow the instructions to complete your transaction. Accepted payment methods include credit cards, Paypal, ShopPay, e-transfer, and gift cards. Click here for details.